Neo defends dissertation

Congratulations to Rachel Neo on defending her dissertation yesterday. Rachel’s work provocatively argues that individuals do not always accept online ratings at face value. When evaluating contentious content, in this case fact checking messages, the influence of ratings is contingent on users’ perceptions of the community of raters, users’ confidence in his or her judgment heuristics, the type of rating used (stars or “likes”), and more. It’s an exciting avenue of research, I look forward to seeing where she takes it next.